Another app that I really enjoyed recently is Mantis.
It's a bug tracking system, but can be customized to anuthing else - I've customaized it to act as Trackng System for Changes to Server Equipment. You cam open project, assign created users to project and make them update it with changes - it is pretty good for organization that has IT personnel dispersed all over the country that needs to have a central interface to submit updates. Mantis is web based and uses mysql/apache/php as a backend.


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