What am I supposed to base it on, then? The questions they ask are the only indication I have about the type of person they are. If they ask stupid questions, I will assume they are stupid people. By ``stupid,'' I am not referring to the subject matter of the question. I am referring to the way it is phrased, and the amount of work that the person has put into answering the question himself before posing it to the message board. In the .tar.gz case, it is fairly obvious that the poster did NO work before asking us. If you enter ``installing .tar.gz software'' into Google, the VERY FIRST HIT gives explicit instructions on this matter.