Hi ,

Sorry about the length of this :-(

This (which gives more info about my problem) is based on a letter I sent to SuSE support though I sincerely doubt it will qualify within the 90 days installation support that I thought sounded so good when I bought a copy of the distro.

I can't get YOU (YaST Online Update) working. I get this error both at work and at home and the one at work particularly is a very standard install so I figure it has to be something others get and not just me. I have tried to get support in both the SuSE Linux E maillist and on line at a number of bulletin boards with no luck.

The error message I get is:

Connection to YOU server failed.
Try to connect to another SuSE server

If (as has been suggested on one forum) I change the expert settings to HTTP I get:

Cannot get the patches from the server.
Try another SuSE FTP/HTTP server.

I've attached (as a reply) my /var/lib/YaST/update.inf file that one of the SuSE SDB articles hints it might be (though that was aimed at SuSE 7.3).

I have set proxies in several places i.e. in Konqueror/KDE, in YaST2 (System Sysconfig Editor System Proxy) to http://proxycfg.lon.globalone.net/shell-cgi/proxy.pl can successfully reach the Internet using the proxy.

The following is the content of my /etc/rc.config:

# /etc/rc.config
# Copyright (c) 1996-2002 SuSE Linux AG Nuernberg, Germany.
# All rights reserved.
# Author: Werner Fink <werner@suse.de>, 1996
# Burchard Steinbild <feedback@suse.de>, 1996
# Configuration database for shell scripts in /etc/init.d, /sbin/SuSEconfig
# and /etc/cron.daily/aaa_base*
# Please edit this file and execute /sbin/SuSEconfig to configure everything.

# Attention! This variable PATH is NOT setting the PATH for user or root
# shells. It is only used internally for /etc/init.d/*, SuSEconfig and
# cron.daily. Please do NOT change PATH here.

## Formatting the boot script messages, see /etc/rc.status.
## Source /etc/rc.status if rc_done isn't defined
test "$rc_done"= = = -a -e /etc/rc.status && . /etc/rc.status

# Proxy Config Vars (JCR)
# Note: This is the bit I modified as suggested by someone on SLE