Warning: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in ..../includes/class_bbcode.php on line 2962
Hotmail outage peeves some e-mail users
Results 1 to 2 of 2

Thread: Hotmail outage peeves some e-mail users

  1. #1
    Join Date
    Aug 2004
    Toronto, Canada
    Hotmail outage peeves some e-mail users
    Microsoft is grappling with a Hotmail outage that's keeping some users of the e-mail service from using their accounts.

    A faulty server is apparently the root of the problem, according to a Microsoft customer service representative who confirmed the outage on Wednesday. The representative declined to immediately discuss the nature of the problem, when it began, or how many of Hotmail's 187 million users are affected.

    The outage has caused intermittent access to Hotmail accounts for some consumers over the last couple of weeks and, more alarmingly, appears to have erased new and saved messages from in-boxes, according to several people who contacted CNET News.com about the problem. It is also the latest in a string of ongoing customer complaints about the service.

    Customers, especially paying ones, are starting to lose patience.

    "For a company the size of Microsoft, which bills themselves as a progressive, consumer-friendly organization, they're really taking a long time to fix this," said Dwight Foster, a Hotmail subscriber in Orinda, Calif., who pays $20 a year for an account with extra storage. "I'm about to blow a gasket."

    Angry Hotmail customers are bad news for Microsoft, which faces fierce competition from Google and Yahoo in the free e-mail services market. Google turned up the heat on its rivals last year when it launched a test version of Gmail, an e-mail service featuring 1 gigabyte of free storage. Microsoft and Yahoo have been rushing to catch up ever since.

    Gmail has been a particular pain for Microsoft, according to a new study. When signing up for Gmail, more people switch from Hotmail than from any other competing service, according to Return Path, a company that makes tools to ease the transition from one e-mail program to another. About twice as many people abandoned Hotmail accounts than Yahoo ones in favor of Gmail in the last half of 2004, the study said.

    E-mail is a key component in each company's growing stable of online properties that generate billions of dollars in annual advertising revenue.

  2. #2
    Junior Member
    Join Date
    Feb 2005
    Mississauga, Ontario
    hmmm, that is very interesting, i don't like msn too much, plainly i don't like microsoft, but meh, yahoo is still my favourite email provider, gmail is too, umm, i don't know, but i don't like it

    EVERYBODY DANCE, EVERYBODY DANCE, everybody look at your pants

    While looking at my sig, my wienie has struck a rigamortis

    victory shall be mine!!!

Similar Threads

  1. Getting Hotmail with your Linux Client
    By peter in forum Tutorials
    Replies: 0
    Last Post: 11-24-2008, 04:31 AM
  2. vertual users in Mail server
    By lasanthaindika in forum Redhat / Fedora
    Replies: 0
    Last Post: 09-22-2007, 06:27 AM
  3. Unexpected server outage
    By genesis in forum Announcements and Suggestions
    Replies: 5
    Last Post: 02-06-2005, 02:11 AM
  4. Server outage
    By genesis in forum Announcements and Suggestions
    Replies: 2
    Last Post: 09-29-2004, 06:57 AM
  5. Problems sending mail to users on my mail server
    By Ed McCorduck in forum Linux - Software, Applications & Programming
    Replies: 8
    Last Post: 06-23-2004, 10:18 AM


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts