"Synchronization Error" Error Message When You Synchronize with Active Synch

SYMPTOMS
When you synchronize a handheld device with the Active Sync software, you may receive the following error message:

Synchronization Error

CAUSE
The behavior occurs because a copy of Microsoft Windows CE 2.0 Service Pack 1, which is distributed by Hewlet Packard, installs over Active Sync.

RESOLUTION
To resolve this behavior, reinstall Active Sync 3.x, and click No when you receive the prompt to install HP Service Pack 1.

MORE INFORMATION
The Windows CE Services 2.0 Service Pack 1 that is distributed by Hewlet Packard is located at the following Hewlet Packard Web site:

http://www.hp.com/cposupport/mobile_comput...c/bpia1466.html

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APPLIES TO
? Microsoft Pocket Outlook 2.0