I aggree with you there.
People that know linux like the back of their hand don't like helping newbies that "waste their time". Don't they seem to realise that they were once a newbie too. This also (IMO) links to the article about skilled users making linux much harder than it looks (http://www.theregister.co.uk/content/4/23245.html)
If linux is to suceed, i think everyone needs to help each other. GLO is (another) great start and i think it will do well because everyone _WANTS_ to help eacher other to get the most out of their linux experience.
Just my $0.02 worth (i think i got it wrong on my other posts........)