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Thread: Windows 2000 Server Blue Screen

  1. #1

    Windows 2000 Server Blue Screen

    Hi everyone. One of our clients has a Win2k server and it started acting really odd. It randomly reboots and then comes back up unable to start some services. It puts a memory dump to disk and complains about srv.sys. It has service pack 4 installed with Terminal Services off. Any ideas? I dislike windows and now I remember why.

  2. #2
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    Re:Windows 2000 Server Blue Screen

    What does the server do?

    do you have the error message?

    Why not just reload the OS?


  3. #3

    Re:Windows 2000 Server Blue Screen

    [quote author=diavolo link=board=25;threadid=9803;start=0#msg89062 date=1096046414]
    What does the server do?

    do you have the error message?

    Why not just reload the OS?
    [/quote]

    The server is a File Server (has outlook pst's, documents, etc..) and is also the Domain Controller. Reloading the OS isn't really an option because of all the sensitive data they have on the system including user/pass.

    The error message is allong the lines of:
    Error in srv.sys, bugchecking
    Dumping memory to C:\winnt\MEMORY.DMP ..... (Number)

    Sometimes it even says this along with the error:
    Windows Bug 0x(numbers)!

  4. #4
    Mentor Stuart's Avatar
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    Re:Windows 2000 Server Blue Screen

    Hello.

    Have you searched Microsoft Technet? They have a huge knowledge base on stuff like this. Try searching for the Bug 0xNumbers.

  5. #5
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    Re:Windows 2000 Server Blue Screen

    I'm not the smartest Windows user, but, we had a computer here at work that did something similar. When the RAM was changed out everything worked fine. Just a thought. YMMV.

    Cheers

  6. #6

    Re:Windows 2000 Server Blue Screen

    [quote author=Stuart link=board=25;threadid=9803;start=0#msg89064 date=1096048732]
    Hello.

    Have you searched Microsoft Technet? They have a huge knowledge base on stuff like this. Try searching for the Bug 0xNumbers.
    [/quote]

    Yeah but unfortunatly they don't have a solution.

  7. #7
    Mentor Stuart's Avatar
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    Re:Windows 2000 Server Blue Screen

    [quote author=stryder144 link=board=25;threadid=9803;start=0#msg89066 date=1096051144]
    I'm not the smartest Windows user, but, we had a computer here at work that did something similar. When the RAM was changed out everything worked fine. Just a thought. YMMV.

    Cheers
    [/quote]

    Yea, that type of thing happens.
    Sometimes the ram just needs to be reseated, or bs like that, sometimes it's bad ram, in such a case, run memtest86.

  8. #8

    Re:Windows 2000 Server Blue Screen

    Can you post the 0x error?

    Also, I'd say try running a checkdisk.

  9. #9

    Re:Windows 2000 Server Blue Screen

    I'm going to ask the obvious, but has anything changed on the box to make it act poorly. For instance, has anyone recently installed a hotfix, patch, new driver, etc?

  10. #10
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    Re:Windows 2000 Server Blue Screen

    [quote author=tolstoy link=board=25;threadid=9803;start=0#msg89078 date=1096075847]
    I'm going to ask the obvious, but has anything changed on the box to make it act poorly. For instance, has anyone recently installed a hotfix, patch, new driver, etc?
    [/quote]

    Stop it. Intelligent questions are VERBOTEN.

    Actually, my reccommended order is :

    1) What did I do? Is it new crap that messed up the old?
    2) What does <insert vendor technet> say?
    3) What does their irc channel members reccomend.
    4) Hardware swappage.

    So thus, base on that -- did you install any new patches? Like an SP? That has been known to break some apps, and cause segfaults and the ilk. Apparently technet was not helpful. but was a MS IRC channel?

    Then at a last resort -- I would say start swapping out parts that die in tests. I reccomend for windows getting your hands on Fix It Utilities. They have some tests that are great for exposing fucked VGA cards, RAM, CPUs, Audio boards, and NIC cards. I have an ancient one (2001 or 2002 IIRC) that I can share with ya, although I do really need to shell the $40.00 out for a new version.


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